By participating in the One New Zealand Rewards Movie promotion, you accept these terms and conditions and the One New Zealand Privacy Policy. Purchase of One New Zealand Rewards movie vouchers is deemed acceptance of these terms and conditions, including the terms and conditions specific to the cinema (see further below).

Pricing, terms and conditions and the list of participating cinemas may vary from time to time. You are bound by the conditions applicable on the day of purchase.  All vouchers and tickets are sold on a no refund, exchange or cancellation basis, please read all the terms and conditions carefully prior to purchase.  

One New Zealand or its agent Rapport Group Limited reserve the right to cancel this One New Zealand Rewards benefit at any time, modify the pricing, modify the terms and conditions and to disqualify any individual who is deemed to be abusing the One New Zealand Rewards Movie promotion.

All prices listed on this site are in New Zealand Dollars.

Instructions on how to use your Hoyts Cinema vouchers can be found here.

HOYTS Cinema voucher terms and conditions

1. These voucher terms and conditions relate to vouchers for use at the following HOYTS or Berkeley Cinema Cinemas: 

• Berkeley Mission Bay, Auckland
• HOYTS Botany Downs, Auckland
• EntX Christchurch, Canterbury
• HOYTS Hibiscus Coast, Auckland
• Metro by HOYTS, Waikato
• HOYTS Northlands, Canterbury
• HOYTS Ormiston, Auckland
• HOYTS Riccarton, Canterbury
• HOYTS Sylvia Park, Auckland
• HOYTS Te Awa, Waikato
• HOYTS Wairau Park, Auckland. 

2. These vouchers are valid at any HOYTS or Berkeley Cinema in New Zealand. They cannot be used at any other One New Zealand Rewards participating cinema.

3. Vouchers will be sent from service@discover.one.nz to the nominated email address and can also be found by clicking on the ticket icon when logged into the One NZ Rewards website.

4. Vouchers must be exchanged for a ticket at a HOYTS Box Office or Candy Bar or redeemed at HOYTS.co.nz.  

• To redeem in cinema please either show the voucher on your mobile device or take a printed copy of the voucher. It is the responsibility of the user to ensure the voucher details, including the barcode is legible.
  
  
• If redeemed at HOYTS.co.nz both the voucher number and PIN are required to be entered. HOYTS will charge an additional online booking fee for redeeming on the HOYTS website, as of 11 January 2023 the fee is $1.65 but may be subject to change.

5. The purchase of a One New Zealand movie voucher does not guarantee availability of a ticket to a specific movie or session. One NZ movie voucher holders will receive no preference over other HOYTS’ customers in purchasing tickets. A refund will not be given if your desired session is not available.

6. Each One NZ Adult Off-Peak Voucher is $15.00 including GST. Vouchers are redeemable for one (1) general admission ticket for one (1) adult. A One NZ Adult Off-Peak Voucher:

• can be used for any standard session at HOYTS or Berkeley cinemas in New Zealand, except after 2:00pm on Saturday, Sunday or anytime on public holidays; or
• for any 3D or Xtremescreen movie session with an upgrade fee (which will be applied at time of redemption);
• is valid until the expiry date and cannot be exchanged, extended or replaced; and
• can only be used once.

7. Each One NZ Child Off-Peak Voucher is $13.00 including GST. Vouchers are redeemable for one (1) general admission ticket for one (1) child. A One NZ Child Off-Peak Voucher:

• is for use by children between three (3) and fifteen (15) years of age. Children aged two (2) years and under receive free admittance, as long as they are sitting on the knee of a fully paid adult throughout the duration of the film;
• can be used for any standard session at HOYTS or Berkeley cinemas in New Zealand, except on or after 2pm on Saturday, Sunday or anytime on public holidays; or
• for any 3D or Xtremescreen movie session with an upgrade fee (which will be applied at time of redemption);
• is valid until the expiry date and cannot be exchanged, extended or replaced; and
• can only be used once.

8. One NZ Adult Off-Peak Vouchers and One NZ Child Off-Peak Vouchers
Vouchers cannot be:

• used for sessions on or after 2pm on Saturday or Sunday;
• used on public holidays;
• redeemed for or upgraded to D-BOX, HOYTS LUX, Film Festival, special or group events;
• used to purchase 3D glasses. 3D glasses must be purchased separately at an additional cost;
• used in conjunction with any other offer;
• replaced or refunded if lost, stolen or damaged;
• used to purchase any pre-paid movie vouchers, gift cards, Candy Bar items or HOYTS Rewards memberships;
• exchanged for cash (and change will not be given irrespective of cinema pricing); or
• sold to any other individual or company, or gifted for commercial gain, without the prior written consent of both One New Zealand and HOYTS cinemas (NZ) Ply Ltd.

9. HOYTS Cinema terms and conditions apply, and can be found at https://www.HOYTS.co.nz/pages/terms-and-conditions, including ticket terms and conditions of entry.

Purchasing and refunds:

1. One New Zealand discounted movie tickets and vouchers can only be purchased at https://rewards.one.nz via the One New Zealand website, or via the My One NZ App. You cannot purchase One New Zealand vouchers/ticket prices directly through a participating cinema’s website, by phone or in the cinema.

2. During periods of high demand, stock may become unavailable, or availability may be limited. Eligible users are not entitled to any compensation for a lack of stock availability.

3.  Up to ten (10) vouchers or tickets can be purchase in a single transaction.

4.  Payments for vouchers or tickets can be made by debit or credit card only.  You must be properly authorised to use the debit or credit card that you use to purchase the vouchers or tickets.

5.  Eligible users can purchase a maximum of forty (40) One NZ discounted tickets or vouchers in a calendar month. Purchases in excess of this limit are deemed to be an abuse of this One New Zealand benefit and One New Zealand is entitled to cancel any vouchers or tickets issued with no obligation to refund the purchaser.

6.   Payment for all vouchers and tickets is taken by Rapport Group Limited on behalf of One New Zealand Rewards. Your purchase will appear on your statement as a debit for One NZ Movies Promo.

7.  From time-to-time cinema ticket prices may be lower than the purchase price of the One New Zealand voucher or One New Zealand ticket price. Eligible users are not entitled to any compensation, change or refund should a cinema ticket price be lower than the price paid on the One New Zealand Rewards website.  

8.  Once purchased, vouchers and tickets are non-refundable and cannot be exchanged for cash. No change will be given. It is the responsibility of the purchaser to ensure the vouchers/tickets are used by their expiry date, no extension or refund will be given.

9. Prices vary between cinemas, so please check pricing prior to purchase. A payment processing fee of 4.25% is charged in addition to the voucher/ticket cost.

10. Vouchers or tickets bought through the One New Zealand Rewards website cannot be sold to any other individual or company, or gifted for commercial gain, without the prior written consent of both One New Zealand Group Limited and the applicable cinema.  A breach of this term is deemed to be an abuse of this One New Zealand benefit and One New Zealand is entitled to cancel any vouchers or tickets issued with no obligation to refund the purchaser or the recipient of the vouchers/tickets.

11.  To the extent permitted by law, all refunds will be at the sole discretion of One New Zealand.


Use of vouchers at participating cinemas

1.  Film classification rules apply to all movies. It is your responsibility to check the classification of each movie prior to purchase on the One New Zealand Rewards website. ID may be required. The cinema may refuse any ticket holders entry to restricted movies who do not meet the age criteria or who cannot provide proof of age, and they will not provide a refund.

2.  Entry to participating cinemas is subject to the terms and conditions of the particular cinema. Any dispute to those terms and conditions need to be raised directly with the cinema.

3.  To the extent permitted by law, neither the Promoter, Rapport nor its agents and distributors guarantee the quality and/or availability of the services offered by the venues nor can they be held liable for any resulting personal loss or damage.

4.  Any disputes raised by customers pertaining to use of the tickets or vouchers are strictly between the customer and the participating cinema.

5. It is the responsibility of those using the vouchers/tickets to ensure they meet all current guidelines related to Covid-19. One New Zealand will not be responsible where vaccination, testing, isolation, positive test results and any other health or travel-related requirements prevent using a voucher/ticket.