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If you have any questions related to these terms and conditions or the One New Zealand Rewards programme please contact the One New Zealand Rewards team by email hello@onenzrewards.nz, or call 0800 102 902. The terms of this promotion are as stated in writing here, and no other representations (written or oral) shall apply.
The Promoter is One New Zealand Group Limited, 30 Daldy Street, Auckland Central, Auckland 1010, New Zealand (“Promoter”). The promotion is administered by Rapport Group Limited (company number 6781753), with a registered office at 109a Ponsonby Road, Auckland(“Rapport”). All correspondence regarding the One New Zealand Rewards movie promotion should be directed to Rapport on 0800 102 902 or via email hello@onenzrewards.nz
General One New Zealand discounted movie voucher and ticket terms:
By participating in the One New Zealand Rewards Movie promotion, you accept these terms and conditions and the One New Zealand Privacy Policy. Purchase of One New Zealand Rewards movie vouchers is deemed acceptance of these terms and conditions, including the terms and conditions specific to the cinema (see further below).
Pricing, terms and conditions and the list of participating cinemas may vary from time to time. You are bound by the conditions applicable on the day of purchase. All vouchers and tickets are sold on a no refund, exchange or cancellation basis, please read all the terms and conditions carefully prior to purchase.
One New Zealand or its agent Rapport Group Limited reserve the right to cancel this One New Zealand Rewards benefit at any time, modify the pricing, modify the terms and conditions and to disqualify any individual who is deemed to be abusing the One New Zealand Rewards Movie promotion.
All prices listed on this site are in New Zealand Dollars.
Purchasing and refunds:
1. One New Zealand discounted movie tickets and vouchers can only be purchased at https://rewards.one.nz via the One New Zealand website, or via the My One NZ App. You cannot purchase One New Zealand vouchers/ticket prices directly through a participating cinema’s website, by phone or in the cinema.
2. During periods of high demand, stock may become unavailable, or availability may be limited. Eligible users are not entitled to any compensation for a lack of stock availability.
3. Up to ten (10) vouchers or tickets can be purchased in a single transaction.
4. Payments for vouchers or tickets can be made by debit or credit card only. You must be properly authorised to use the debit or credit card that you use to purchase the vouchers or tickets.
5. Eligible users can purchase a maximum of forty (40) One New Zealand discounted tickets or vouchers in a calendar month. Purchases in excess of this limit are deemed to be an abuse of this One New Zealand benefit and One New Zealand is entitled to cancel any vouchers or tickets issued with no obligation to refund the purchaser.
6. Payment for all vouchers and tickets is taken by Rapport Group Limited on behalf of One New Zealand Rewards. Your purchase will appear on your statement as a debit for One NZ Movies Promo.
7. From time-to-time cinema ticket prices may be lower than the purchase price of the One New Zealand voucher or One New Zealand ticket price. Eligible users are not entitled to any compensation, change or refund should a cinema ticket price be lower than the price paid on the One New Zealand Rewards website.
8. Once purchased, vouchers and tickets are non-refundable and cannot be exchanged for cash. No change will be given. It is the responsibility of the purchaser to ensure the vouchers/tickets are used by their expiry date, no extension or refund will be given.
9. Prices vary between cinemas, so please check pricing prior to purchase. A payment processing fee of 2.9% is charged in addition to the voucher/ticket cost.
10. Vouchers will be sent from service@discover.one.nz to the nominated email address and can also be found by clicking on the gift box icon when logged into the One New Zealand Rewards website.
11. Vouchers or tickets bought through the One New Zealand Rewards website cannot be sold to any other individual or company, or gifted for commercial gain, without the prior written consent of both One New Zealand Group Limited and the applicable cinema. A breach of this term is deemed to be an abuse of this One New Zealand benefit and One New Zealand is entitled to cancel any vouchers or tickets issued with no obligation to refund the purchaser or recipient of the vouchers/tickets.
12. To the extent permitted by law, all refunds will be at the sole discretion of One New Zealand.
Use of vouchers at participating cinemas
1. Film classification rules apply to all movies. It is your responsibility to check the classification of each movie prior to purchase on the One New Zealand Rewards website. ID may be required. The cinema may refuse any ticket holders entry to restricted movies who do not meet the age criteria or who cannot provide proof of age, and they will not provide a refund.
2. Entry to participating cinemas is subject to the terms and conditions of the particular cinema. Any dispute to those terms and conditions need to be raised directly with the cinema.
3. To the extent permitted by law, neither the Promoter, Rapport nor its agents and distributors guarantee the quality and/or availability of the services offered by the venues nor can they be held liable for any resulting personal loss or damage.
4. Any disputes raised by customers pertaining to use of the tickets or vouchers are strictly between the customer and the participating cinema.
5. It is the responsibility of those using the vouchers/tickets to ensure they meet all current guidelines related to Covid-19. One New Zealand will not be responsible where vaccination, testing, isolation, positive test results and any other health or travel-related requirements prevent using a voucher/ticket.
EVENT Cinema Voucher Terms and Conditions
1. These voucher terms and conditions relate to vouchers for use at the following EVENT and Rialto Cinemas:
2. These vouchers are valid at any EVENT Cinema, Rialto Dunedin or Rialto Newmarket in New Zealand. They cannot be used at any other One New Zealand Rewards participating cinema.
3. Vouchers must be exchanged for a ticket at an Event Cinema Box Office or Candy Bar or redeemed at eventcinema.co.nz.
4. The purchase of a One New Zealand movie voucher does not guarantee availability of a ticket to a specific movie or session. One New Zealand movie voucher holders will receive no preference over other EVENT Cinemas’ customers in purchasing tickets. A refund will not be given if your desired session is not available.
5. There are four (4) types of One New Zealand vouchers available for Event Cinemas. One NZ Anytime vouchers can be used at any time, while One NZ Off-peak vouchers have blackout dates and times.
6. Each voucher is redeemable for one (1) general admission ticket for one (1) adult or one (1) child (as purchased) and:
7. One NZ Anytime vouchers and One NZ Off-peak vouchers cannot be:
8. Event Cinema terms and conditions apply, and can be found at eventcinemas.co.nz including ticket terms and conditions of entry.
HOYTS Cinema voucher terms and conditions
1. These voucher terms and conditions relate to vouchers for use at the following HOYTS or Berkeley Cinema Cinemas:
2. These vouchers are valid at any HOYTS or Berkeley Cinema in New Zealand. They cannot be used at any other One New Zealand Rewards participating cinema.
3. Vouchers must be exchanged for a ticket at a HOYTS Box Office or Candy Bar or redeemed at HOYTS.co.nz.
4. The purchase of a One New Zealand movie voucher does not guarantee availability of a ticket to a specific movie or session. One New Zealand movie voucher holders will receive no preference over other HOYTS’ customers in purchasing tickets. A refund will not be given if your desired session is not available.
5. There are three (3) types of One New Zealand vouchers available for Hoyts Cinemas. One NZ Anytime Adult vouchers can be used at any time, while One NZOff-peak vouchers (Adult and Child) have blackout dates and times.
6. Each voucher is redeemable for one (1) general admission ticket for one (1) adult or one (1) child (as purchased) and:
7. Vouchers cannot be:
8. HOYTS Cinema terms and conditions apply, and can be found at https://www.HOYTS.co.nz/pages/terms-and-conditions, including ticket terms and conditions of entry.
Independent Cinema voucher terms and conditions:
1. These voucher terms and conditions relate to vouchers at the following participating Independent Cinemas:
2. These vouchers are valid for the cinema they are purchased for. They cannot be used at any other One New Zealand Rewards participating cinema.
3. Vouchers must be exchanged for your ticket at the Cinema Box Office or Candy Bar.
5. The purchase of a One New Zealand movie voucher does not guarantee availability of a ticket to a specific movie or session. One New Zealand movie voucher holders will receive no preference over the cinemas’ other customers in purchasing tickets. A refund will not be given if your desired session is not available.
6. There are two (2) types of One New Zealand vouchers that may be available for purchase. Cinemas choose which vouchers are available, so not all voucher types may be available at all cinemas.
7. Each Voucher is redeemable for one (1) general admission ticket for one (1) adult or one (1) child (as purchased) and:
8. One New Zealand vouchers cannot be:
9. Individual cinemas have the right to refuse entry based on their own terms and conditions. Please see the applicable cinema’s website for more details.
Independent Cinema ticket terms and conditions:
1. These terms and conditions relate to tickets at the following participating Independent Cinemas:
2. Tickets for the cinemas can be purchased for specific movie sessions and times.
3. These tickets are valid for the cinema they are purchased for. They cannot be used at any other One New Zealand Rewards participating cinema.
4. Tickets must be taken to the Cinema Box Office or Candy Bar. To redeem in cinema please either show the ticket or booking reference on your mobile device or take a printed copy of the ticket. It is the responsibility of the user to ensure the ticket details, including the barcode is legible.
5. There are two (2) types of One New Zealand tickets that may be available for purchase, in addition to the cinema’s standard tickets. Cinemas choose which tickets are available, so not all ticket types may be available at all cinemas. Prices are specific to the time of the session and vary between cinemas, so please check pricing prior to purchase.
6. Discounted pricing is only available on standard 2D sessions. Standard cinema pricing will apply where the ticket price is higher than a standard admission ticket including group bookings, advanced screenings, special events and experiences, film festivals, Met Opera, NT or premium content.
7. Tickets are specific to the chosen movie, cinema and session. They can not be used for any other session. They cannot be exchanged, extended or replaced. They will not be replaced or refunded if lost, stolen or damaged.
Reading Cinema voucher terms and conditions
1. Reading Cinema vouchers are valid at Reading Cinemas in Lynn Mall - Auckland, Napier, Porirua, Rotorua, Dunedin, Invercargill and The Palms - Christchurch. They cannot be used at any other One New Zealand Rewards participating cinema.
2. Vouchers are not valid online. Each voucher must be redeemed at the box office where it will be exchanged for one standard movie session ticket.
3. The purchase of a One New Zealand movie voucher does not guarantee availability of a ticket to a specific movie or session. One New Zealand movie voucher holders will receive no preference over the cinemas’ other customers in purchasing tickets. A refund will not be given if your desired session is not available.
4. There is one (1) type of One New Zealand voucher that is available for purchase.
5. One New Zealand movie vouchers cannot be:
6. Individual cinemas have the right to refuse entry based on their own terms and conditions. Please see the applicable cinema’s website for more details.
General terms and conditions:
To see all the One New Zealand Rewards terms and conditions please click here
